Empowering Connectivity, Delivering Convenience
Seamless Shipping Solutions, Where Your Satisfaction is Our Prime Destination
Laundry
Nuru Express makes laundry day a breeze with our convenient pickup and delivery service
Water Refill
Stay hydrated effortlessly with Nuru Express's water refill service
Gas🔥
Running out of gas is no longer a hassle with Nuru Express
Parcel Delivery
Sending and receiving parcels has never been easier with Nuru Express
Why choose us
Last-Mile delivery optimized
Our extensive network of riders sort your last mile delivery needs. Introducing Nuru Pick-up and dropoff agents
Aggregated parcel tracking
Track and have visibility of your parcels from diverse Delivery Service Providers (DSPs) all in Nuru App
On demand services in just a click
Get all on-demand services (Gas, Water, Laundry, Moving …) by just a click on Nuru App, from our verified service providers
How it works
Make a delivery request
Make a delivery request in just a few simple steps. Provide the pickup and drop-off details and let Nuru Express take care of the rest.
Conveniently make payments with M-Pesa and enjoy secure and hassle-free transactions right from the app
Assign a rider
Your order is assigned to the nearest available rider who will pick it and deliver to the destination.
Stay informed throughout the delivery process and track your parcel in real-time until it reaches the drop-off location.
Confirm delivery
Once your parcel has been delivered, confirm its receipt. Enjoy the convenience of Nuru Express reliable delivery services
Frequently Asked Questions
How do I register on the app?
Registering on our app is quick and easy! Simply follow these steps:
Download and install the app from the App Store/Google Play Store.
- Open the app and click on the "Register" button.
- Fill in the required information, such as your name, email address, and contact details.
- Create a secure password for your account.
- Complete the registration process by verifying your email or phone number
- Once registered, you can log in to the app using your credentials and start enjoying our services.
How can I track my package?
We offer a convenient package tracking feature on our app. Simply visit the "Track Order" page and enter your tracking number to get real-time updates on the status and location of your package.
What if I need to change the delivery address?
If you need to change the delivery address after scheduling a delivery, please contact our customer support team as soon as possible. We will do our best to accommodate your request and update the delivery details accordingly. Please note that address changes may be subject to certain limitations and additional charges depending on the stage of the delivery process.
How can I schedule a delivery for a specific date and time?
To schedule a delivery for a specific date and time, simply indicate your desired delivery date and time during the checkout process or when submitting your delivery request. Our system will do its best to accommodate your preferred schedule. However, please note that delivery slots may be subject to availability and certain time constraints.
What payment options are available?
Currently, we exclusively offer MPESA as our payment option to provide you with a convenient and seamless payment experience.
Contact Us
info@nuruexpress.co.ke
Phone
+254 793 805 515
